Taco Bell: I need u guys to bring back the Dr pepper freez...
A Taco Bell customer review by GetHuman user ~Sydhew1234 from November 26th, 2017
Background on ~Sydhew1234's case
GetHuman: ~Sydhew1234 - can you tell our other Taco Bell customers when your case took place?
~Sydhew1234: Yup. It was late at night, on November 16th.
GetHuman: Did you reach out to Taco Bell, and if so, how?
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows ~Sydhew1234 a list of common Taco Bell problems)
~Sydhew1234: "Store Feedback" was why I was trying to call.
~Sydhew1234's review of Taco Bell customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sydhew1234: I need u guys to bring back the Dr pepper freezes they were the best thing at Taco Bell. I used to buy one every single day and now I won't go to Taco Bell anymore because I just need them back!? I would really appreciate it because I do not like the new snapper drink or the star burst and I think the mountain dew one is okay but I was in love with the dr pepper and I will never go to Taco Bell again since u guys don't have it and this is a disgrace to all of my friends who are dr pepper lovers. Is it not Good enough to be on your menu because we should all have a vote on which one u think should leave if you can't handle having the * drinks on ur menu because u have to have four which is stupid. and I think u will loose business if you don't get back the dr pepper because I have talked to some of my friends and they love it and won't go their anymore since u don't have them. This has made my day horrible and I am disappointed in Taco Bell at the moment. ********!!!:(((((*From ,*Sydney
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
~Sydhew1234: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sydhew1234: I'd give them a three out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
~Sydhew1234: For that I would say one out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
~Sydhew1234: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sydhew1234 taken from his Taco Bell customer service problem that occurred on November 16th, 2017.