Taco Bell: Hmmm, pay a bit extra for the grilled STEAK bur...
A Taco Bell customer review by GetHuman user ~TacoBellNoBueno from November 17th, 2017
Background on ~TacoBellNoBueno's case
GetHuman: ~TacoBellNoBueno - can you tell our other Taco Bell customers when your case took place?
~TacoBellNoBueno: Sure. It was afternoon, on November 12th.
GetHuman: Did you reach out to Taco Bell, and if so, how?
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows ~TacoBellNoBueno a list of common Taco Bell problems)
~TacoBellNoBueno: "Refund" was why I was trying to call.
~TacoBellNoBueno's review of Taco Bell customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TacoBellNoBueno: Hmmm, pay a bit extra for the grilled STEAK burrito, * tiny pieces of meat & something hard (bone?) at the bottom, basically a bean burrito* asked for "no sour cream" got sour cream anyway* grilled - no. Cool tortilla, with cool filling. Felt so annoyed cause I was soooo hungry. No receipt & for some reason it almost appeared as if guy *who took my money wasn't putting it in till??? Took forever to get change! Awful. Doubt I'll go back. Fitchburg MA.
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
~TacoBellNoBueno: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TacoBellNoBueno: I'd give them a five out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
~TacoBellNoBueno: For that I would say four out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
~TacoBellNoBueno: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TacoBellNoBueno taken from his Taco Bell customer service problem that occurred on November 12th, 2017.