Taco Bell: Spoke to a customer service rep about the extre...
A Taco Bell customer review by GetHuman user ~anonymous from November 18th, 2017
Background on ~anonymous's case
GetHuman: ~anonymous - can you tell our other Taco Bell customers when your case took place?
~anonymous: Yes. It was late at night, on November 9th.
GetHuman: Did you reach out to Taco Bell, and if so, how?
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Taco Bell problems)
~anonymous: "Account Access" was why I was trying to call.
~anonymous's review of Taco Bell customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: Spoke to a customer service rep about the extremely poor service received at the Matlock location in Arlington, TX, She took my comments and complaints and promised to forward to the local manager. She was fantastic..too bad that was not the way at the location.
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
~anonymous: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a two out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
~anonymous: For that I would say five out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Taco Bell customer service problem that occurred on November 9th, 2017.