The Taco Bell in Auburn, NY is by far the worst...
A Taco Bell customer review by GetHuman user ~tbyello from November 24th, 2017
Background on ~tbyello's case
GetHuman: ~tbyello - can you tell our other Taco Bell customers when your case took place?
~tbyello: Yes I can. It was evening, on November 14th.
GetHuman: Did you reach out to Taco Bell, and if so, how?
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows ~tbyello a list of common Taco Bell problems)
~tbyello: "Overcharge/Strange charge" was why I was trying to call.
~tbyello's review of Taco Bell customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tbyello: The Taco Bell in Auburn, NY is by far the worst taco bell I have ever eaten at. They can't get an order correct. I was suppose to get my order replaced and when I drove back they refused to do so. They forget food in orders and when you ask them to hold the refried beans, well they don't. Manager is horrible. They answer the phone and when you complain they hang up on you.
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
~tbyello: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tbyello: I'd give them a one out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
~tbyello: For that I would say three out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
~tbyello: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tbyello taken from his Taco Bell customer service problem that occurred on November 14th, 2017.