Taco Bell: Very polite and efficient but did not listen wh...
A Taco Bell customer review by GetHuman user ~rachelle1158 from November 26th, 2017
Background on ~rachelle1158's case
GetHuman: ~rachelle1158 - can you tell our other Taco Bell customers when your case took place?
~rachelle1158: Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to Taco Bell, and if so, how?
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows ~rachelle1158 a list of common Taco Bell problems)
~rachelle1158: "Make a reservation" was why I was trying to call.
~rachelle1158's review of Taco Bell customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rachelle1158: Very polite and efficient but did not listen when I said no tomatoes ( which I am allergic to) I shouldn't have to state that. I also asked her for hot sauce and within ** seconds of handing me my food I had no hot sauce. I also bough fiesta potatoes which require silverware when they did not give me. I'm so angry, mainly because it happens all the time. Location was springboro, Ohio.
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
~rachelle1158: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rachelle1158: I'd give them a one out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
~rachelle1158: For that I would say five out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
~rachelle1158: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rachelle1158 taken from his Taco Bell customer service problem that occurred on November 19th, 2017.