Taco Cabana: Although I did not eat at this particular resta...
A Taco Cabana customer review by GetHuman user ~Judethrose from November 16th, 2017
Background on ~Judethrose's case
GetHuman: ~Judethrose - can you tell our other Taco Cabana customers when your case took place?
~Judethrose: Sure. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Taco Cabana, and if so, how?
GetHuman: And which of these common Taco Cabana customer issues best describes the reason you wanted to talk to them?
(Shows ~Judethrose a list of common Taco Cabana problems)
~Judethrose: "Make a reservation" was why I was trying to call.
~Judethrose's review of Taco Cabana customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Cabana customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Judethrose: Although I did not eat at this particular restaurant I did however use their bathroom and my word what a horrible sight it was!! The floor was dirty like it hadn't been mopped in forever, the toilet was the worst, their where ***** matter all in the toilet like they hadn't cleaned it in days!! I was afraid to even use it but I had to go so bad so I just hovered over it, it was horrific!! The bathroom didn't even smell like it had been cleaned!! And it even seemed like the soap hasn't been used!! When I have eaten here it was horrible!! Sure the coworkers are ok but if they don't clean the bathroom or wash their hands can you imagine what they would be doing to the food? Talk about unsanitary!! The boss and the d.m should be ashamed of themselves, it just seems like no one really cares in that place and that's why it gets so many bad reviews!! Do they even read these things? I don't think they do or they care to!! This is the worst fast food place of all the only thing I like about it i
GetHuman: Let's quantify your experience contacting Taco Cabana. On a scale of 1 to 5, how easy is it go get help on a Taco Cabana problem?
~Judethrose: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Judethrose: I'd give them a three out of five on communication.
GetHuman: And what about Taco Cabana's ability to quickly and effectively address your problem?
~Judethrose: For that I would say four out of five.
GetHuman: And finally- any advice for other Taco Cabana customers?
~Judethrose: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Cabana to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Judethrose taken from his Taco Cabana customer service problem that occurred on November 14th, 2017.