Taco Cabana: The location at Red Bluff Blvd and Beltway * in...
A Taco Cabana customer review by GetHuman user ~JC from November 11th, 2017
Background on ~JC's case
GetHuman: ~JC - can you tell our other Taco Cabana customers when your case took place?
~JC: Yes I can. It was evening, on November 6th.
GetHuman: Did you reach out to Taco Cabana, and if so, how?
GetHuman: And which of these common Taco Cabana customer issues best describes the reason you wanted to talk to them?
(Shows ~JC a list of common Taco Cabana problems)
~JC: "Overcharge/Strange charge" was why I was trying to call.
~JC's review of Taco Cabana customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Cabana customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JC: The location at Red Bluff Blvd and Beltway * in Pasadena, TX constantly bags orders wrong when togo through the drive-thru, and today July **, **** they had the audacity to service spoiled food, which was easily identified through smell and a small taste test.
GetHuman: Let's quantify your experience contacting Taco Cabana. On a scale of 1 to 5, how easy is it go get help on a Taco Cabana problem?
~JC: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JC: I'd give them a two out of five on communication.
GetHuman: And what about Taco Cabana's ability to quickly and effectively address your problem?
~JC: For that I would say one out of five.
GetHuman: And finally- any advice for other Taco Cabana customers?
~JC: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Cabana to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JC taken from his Taco Cabana customer service problem that occurred on November 6th, 2017.