Taco Cabana: The management are just as bad as the workers...

A Taco Cabana customer review by GetHuman user ~pissedatyou from November 25th, 2017

Background on ~pissedatyou's case

GetHuman: ~pissedatyou - can you tell our other Taco Cabana customers when your case took place?
~pissedatyou: Sure. It was evening, on November 18th.
GetHuman: Did you reach out to Taco Cabana, and if so, how?
~pissedatyou: I used the 800-357-9924 number I found for on the GetHuman Taco Cabana customer phone number page I was on: Taco Cabana Customer Service Phone Number
GetHuman: And which of these common Taco Cabana customer issues best describes the reason you wanted to talk to them?
(Shows ~pissedatyou a list of common Taco Cabana problems)
~pissedatyou: "Make a reservation" was why I was trying to call.

~pissedatyou's review of Taco Cabana customer service

GetHuman: So how would you sum up your experience for GetHuman's Taco Cabana customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissedatyou: The management are just as bad as the workers,,bad bad attitude ,they give you wrong orders ,many times,,this people just don't care ,probably they've just been working there for the fun of it,it doesn't seems that they care about their jobs,,,bad.
GetHuman: Let's quantify your experience contacting Taco Cabana. On a scale of 1 to 5, how easy is it go get help on a Taco Cabana problem?
~pissedatyou: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissedatyou: I'd give them a four out of five on communication.
GetHuman: And what about Taco Cabana's ability to quickly and effectively address your problem?
~pissedatyou: For that I would say one out of five.
GetHuman: And finally- any advice for other Taco Cabana customers?
~pissedatyou: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Cabana to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissedatyou taken from his Taco Cabana customer service problem that occurred on November 18th, 2017.

Taco Cabana

1.00 of 5 stars | 9 reviews

~pissedatyou's Taco Cabana Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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