Tag Mobile: waiting for my sim card replacement, phone does...
A Tag Mobile customer review by GetHuman user GetHuman-436898 from November 27th, 2017
Background on GetHuman-436898's case
GetHuman: GetHuman-436898 - can you tell our other Tag Mobile customers when your case took place?
GetHuman-436898: Yup. It was middle of the night, on November 26th.
GetHuman: Did you reach out to Tag Mobile, and if so, how?
GetHuman: And which of these common Tag Mobile customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-436898 a list of common Tag Mobile problems)
GetHuman-436898: "None of those really matches why I wanted to call Tag Mobile that day." was why I was trying to call.
GetHuman-436898's review of Tag Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Tag Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-436898: waiting for my sim card replacement, phone doesnt work! no phone, I am disabled and need my sim card, its late, not arrived as yet, they sent me phone with no sim card
GetHuman: Let's quantify your experience contacting Tag Mobile. On a scale of 1 to 5, how easy is it go get help on a Tag Mobile problem?
GetHuman-436898: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-436898: I'd give them a one out of five on communication.
GetHuman: And what about Tag Mobile's ability to quickly and effectively address your problem?
GetHuman-436898: For that I would say one out of five.
GetHuman: And finally- any advice for other Tag Mobile customers?
GetHuman-436898: Call them early in the day or late. Don't forget any personal or account information you might need for Tag Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-436898 taken from his Tag Mobile customer service problem that occurred on November 26th, 2017.