Target: You get an off-shore operator. The website show...
A Target customer review by GetHuman user ~unhappy consumer from November 17th, 2017
Background on ~unhappy consumer's case
GetHuman: ~unhappy consumer - can you tell our other Target customers when your case took place?
~unhappy consumer: Yes. It was morning, on November 8th.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappy consumer a list of common Target problems)
~unhappy consumer: "Change order" was why I was trying to call.
~unhappy consumer's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappy consumer: You get an off-shore operator. The website shows the store price (in this case "Store Price *.**") . That price is meaningless, according to Raphael, the CSO, as the store charges a higher price (**.**) and Target won't honor the posted price.If prices can vary, why show it?
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
~unhappy consumer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappy consumer: I'd give them a three out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
~unhappy consumer: For that I would say four out of five.
GetHuman: And finally- any advice for other Target customers?
~unhappy consumer: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappy consumer taken from his Target customer service problem that occurred on November 8th, 2017.