Taxi-pass.com: did not call me back and there is no email or l...
A Taxi-pass.com customer review by GetHuman user GetHuman-169850 from November 12th, 2017
Background on GetHuman-169850's case
GetHuman: GetHuman-169850 - can you tell our other Taxi-pass.com customers when your case took place?
GetHuman-169850: Yes I can. It was evening, on November 6th.
GetHuman: Did you reach out to Taxi-pass.com, and if so, how?
GetHuman: And which of these common Taxi-pass.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-169850 a list of common Taxi-pass.com problems)
GetHuman-169850: "Change booking" was why I was trying to call.
GetHuman-169850's review of Taxi-pass.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Taxi-pass.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-169850: did not call me back and there is no email or live chat or real person that ever picks up the phone or calls back. I desperately need a receipt and they fail in every way to make themselves accessible to customers.
GetHuman: Let's quantify your experience contacting Taxi-pass.com. On a scale of 1 to 5, how easy is it go get help on a Taxi-pass.com problem?
GetHuman-169850: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-169850: I'd give them a one out of five on communication.
GetHuman: And what about Taxi-pass.com's ability to quickly and effectively address your problem?
GetHuman-169850: For that I would say one out of five.
GetHuman: And finally- any advice for other Taxi-pass.com customers?
GetHuman-169850: Call them early in the day or late. Don't forget any personal or account information you might need for Taxi-pass.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-169850 taken from his Taxi-pass.com customer service problem that occurred on November 6th, 2017.