Taxi-pass.com: same as above, no live person, left detailed me...
A Taxi-pass.com customer review by GetHuman user ~annoyed from November 13th, 2017
Background on ~annoyed's case
GetHuman: ~annoyed - can you tell our other Taxi-pass.com customers when your case took place?
~annoyed: Yes. It was morning, on November 7th.
GetHuman: Did you reach out to Taxi-pass.com, and if so, how?
GetHuman: And which of these common Taxi-pass.com customer issues best describes the reason you wanted to talk to them?
(Shows ~annoyed a list of common Taxi-pass.com problems)
~annoyed: "Insurance claim" was why I was trying to call.
~annoyed's review of Taxi-pass.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Taxi-pass.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~annoyed: same as above, no live person, left detailed message with no response. charged my credit card with no reason.
GetHuman: Let's quantify your experience contacting Taxi-pass.com. On a scale of 1 to 5, how easy is it go get help on a Taxi-pass.com problem?
~annoyed: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~annoyed: I'd give them a four out of five on communication.
GetHuman: And what about Taxi-pass.com's ability to quickly and effectively address your problem?
~annoyed: For that I would say one out of five.
GetHuman: And finally- any advice for other Taxi-pass.com customers?
~annoyed: Call them early in the day or late. Don't forget any personal or account information you might need for Taxi-pass.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~annoyed taken from his Taxi-pass.com customer service problem that occurred on November 7th, 2017.