Taylor Bean & Whitaker: Have called TB&W * times within the last week t...
A Taylor Bean & Whitaker customer review by GetHuman user ~lilroy0 from October 24th, 2017
Background on ~lilroy0's case
GetHuman: ~lilroy0 - can you tell our other Taylor Bean & Whitaker customers when your case took place?
~lilroy0: Sure. It was middle of the night, on October 15th.
GetHuman: Did you reach out to Taylor Bean & Whitaker, and if so, how?
GetHuman: And which of these common Taylor Bean & Whitaker customer issues best describes the reason you wanted to talk to them?
(Shows ~lilroy0 a list of common Taylor Bean & Whitaker problems)
~lilroy0: "Extension" was why I was trying to call.
~lilroy0's review of Taylor Bean & Whitaker customer service
GetHuman: So how would you sum up your experience for GetHuman's Taylor Bean & Whitaker customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lilroy0: Have called TB&W * times within the last week to resolve a problem with their new website "upgrade". Each time I have waited over ** minutes for a Customer Rep, and still no resolution.
GetHuman: Let's quantify your experience contacting Taylor Bean & Whitaker. On a scale of 1 to 5, how easy is it go get help on a Taylor Bean & Whitaker problem?
~lilroy0: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lilroy0: I'd give them a two out of five on communication.
GetHuman: And what about Taylor Bean & Whitaker's ability to quickly and effectively address your problem?
~lilroy0: For that I would say one out of five.
GetHuman: And finally- any advice for other Taylor Bean & Whitaker customers?
~lilroy0: Call them early in the day or late. Don't forget any personal or account information you might need for Taylor Bean & Whitaker to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lilroy0 taken from his Taylor Bean & Whitaker customer service problem that occurred on October 15th, 2017.