Team Beachbody: horrible, I could hardly hear the customer rep...
A Team Beachbody customer review by GetHuman user ~Helen Earl from November 23rd, 2017
Background on ~Helen Earl's case
GetHuman: ~Helen Earl - can you tell our other Team Beachbody customers when your case took place?
~Helen Earl: Yeah. It was morning, on November 22nd.
GetHuman: Did you reach out to Team Beachbody, and if so, how?
GetHuman: And which of these common Team Beachbody customer issues best describes the reason you wanted to talk to them?
(Shows ~Helen Earl a list of common Team Beachbody problems)
~Helen Earl: "Overcharge/Strange charge" was why I was trying to call.
~Helen Earl's review of Team Beachbody customer service
GetHuman: So how would you sum up your experience for GetHuman's Team Beachbody customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Helen Earl: horrible, I could hardly hear the customer rep, sound as if he was off in a well some where, had him return my call, he did, no answer on the other end then the phone went busy!
GetHuman: Let's quantify your experience contacting Team Beachbody. On a scale of 1 to 5, how easy is it go get help on a Team Beachbody problem?
~Helen Earl: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Helen Earl: I'd give them a four out of five on communication.
GetHuman: And what about Team Beachbody's ability to quickly and effectively address your problem?
~Helen Earl: For that I would say one out of five.
GetHuman: And finally- any advice for other Team Beachbody customers?
~Helen Earl: Call them early in the day or late. Don't forget any personal or account information you might need for Team Beachbody to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Helen Earl taken from his Team Beachbody customer service problem that occurred on November 22nd, 2017.