Telecharge.com: Incredibly nice and helpful. Picked wrong date...
A Telecharge.com customer review by GetHuman user GetHuman-430353 from November 24th, 2017
Background on GetHuman-430353's case
GetHuman: GetHuman-430353 - can you tell our other Telecharge.com customers when your case took place?
GetHuman-430353: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Telecharge.com, and if so, how?
GetHuman: And which of these common Telecharge.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-430353 a list of common Telecharge.com problems)
GetHuman-430353: "None of those really matches why I wanted to call Telecharge.com that day." was why I was trying to call.
GetHuman-430353's review of Telecharge.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecharge.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-430353: Incredibly nice and helpful. Picked wrong date and a lovely customer service representative helped me out by exchanging them for another time.
GetHuman: Let's quantify your experience contacting Telecharge.com. On a scale of 1 to 5, how easy is it go get help on a Telecharge.com problem?
GetHuman-430353: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-430353: I'd give them a five out of five on communication.
GetHuman: And what about Telecharge.com's ability to quickly and effectively address your problem?
GetHuman-430353: For that I would say five out of five.
GetHuman: And finally- any advice for other Telecharge.com customers?
GetHuman-430353: Call them early in the day or late. Don't forget any personal or account information you might need for Telecharge.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-430353 taken from his Telecharge.com customer service problem that occurred on November 15th, 2017.
Telecharge.com
5.00 of 5 stars | 7 reviews
GetHuman-430353's Telecharge.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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