Telecheck: *st call to *-***-***-****: held for * min. Whe...

A Telecheck customer review by GetHuman user ~sr. citizen from November 17th, 2017

Background on ~sr. citizen's case

GetHuman: ~sr. citizen - can you tell our other Telecheck customers when your case took place?
~sr. citizen: Yes I can. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Telecheck, and if so, how?
~sr. citizen: I used the 800-366-2425 number I found for on the GetHuman Telecheck customer phone number page I was on: Telecheck Customer Service Phone Number
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows ~sr. citizen a list of common Telecheck problems)
~sr. citizen: "Eligibility question" was why I was trying to call.

~sr. citizen's review of Telecheck customer service

GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sr. citizen: *st call to *-***-***-****: held for * min. When CSR answered her voice was garbled. When I mentioned the word "declined" re a check, she IMMEDIATELY transferred me to the "customer NO service no.: *-***-***-****.
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
~sr. citizen: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sr. citizen: I'd give them a five out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
~sr. citizen: For that I would say five out of five.
GetHuman: And finally- any advice for other Telecheck customers?
~sr. citizen: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sr. citizen taken from his Telecheck customer service problem that occurred on November 9th, 2017.

Telecheck

2.65 of 5 stars | 110 reviews
Telecheck ReviewsTelecheck's Phone NumberAll Telecheck contact info

~sr. citizen's Telecheck Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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