it would be nice if telecheck could create a we...
A Telecheck customer review by GetHuman user ~SIMPLE MAN from November 8th, 2017
Background on ~SIMPLE MAN's case
GetHuman: ~SIMPLE MAN - can you tell our other Telecheck customers when your case took place?
~SIMPLE MAN: Yes I can. It was middle of the night, on October 31st.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows ~SIMPLE MAN a list of common Telecheck problems)
~SIMPLE MAN: "Eligibility question" was why I was trying to call.
~SIMPLE MAN's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~SIMPLE MAN: it would be nice if telecheck could create a website that actually was simple to make a payment and contact information.I was going to settle an account for my dad but the page to make payments on line is so deeply covered in b.s. I could not find it, gave up and said ***** IT.If you want to get paid YOU FIND ME.I will simply close the account, and open another.This will bypass telecheck and go on with life.I dont have time to sit here in a useless website, where even the people you can chat with say they are not associated with telecheck, its no wonder you people NEVER get paid..
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
~SIMPLE MAN: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~SIMPLE MAN: I'd give them a three out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
~SIMPLE MAN: For that I would say two out of five.
GetHuman: And finally- any advice for other Telecheck customers?
~SIMPLE MAN: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~SIMPLE MAN taken from his Telecheck customer service problem that occurred on October 31st, 2017.