Telus: This phone number is the absolute worst. I coul...
A Telus customer review by GetHuman user GetHuman-347573 from November 11th, 2017
Background on GetHuman-347573's case
GetHuman: GetHuman-347573 - can you tell our other Telus customers when your case took place?
GetHuman-347573: Yup. It was evening, on November 9th.
GetHuman: Did you reach out to Telus, and if so, how?
GetHuman: And which of these common Telus customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-347573 a list of common Telus problems)
GetHuman-347573: "Complaint" was why I was trying to call.
GetHuman-347573's review of Telus customer service
GetHuman: So how would you sum up your experience for GetHuman's Telus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-347573: This phone number is the absolute worst. I couldn't even put the real time it took to get an answer because it only goes to **.
GetHuman: Let's quantify your experience contacting Telus. On a scale of 1 to 5, how easy is it go get help on a Telus problem?
GetHuman-347573: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-347573: I'd give them a one out of five on communication.
GetHuman: And what about Telus's ability to quickly and effectively address your problem?
GetHuman-347573: For that I would say one out of five.
GetHuman: And finally- any advice for other Telus customers?
GetHuman-347573: Call them early in the day or late. Don't forget any personal or account information you might need for Telus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-347573 taken from his Telus customer service problem that occurred on November 9th, 2017.
Telus
1.00 of 5 stars | 7 reviews
GetHuman-347573's Telus Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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