The Arizona Republic: they signed me up for service I didn't request...
A The Arizona Republic customer review by GetHuman user ~lisa from November 19th, 2017
Background on ~lisa's case
GetHuman: ~lisa - can you tell our other The Arizona Republic customers when your case took place?
~lisa: Sure. It was afternoon, on November 14th.
GetHuman: Did you reach out to The Arizona Republic, and if so, how?
GetHuman: And which of these common The Arizona Republic customer issues best describes the reason you wanted to talk to them?
(Shows ~lisa a list of common The Arizona Republic problems)
~lisa: "Lower my bill" was why I was trying to call.
~lisa's review of The Arizona Republic customer service
GetHuman: So how would you sum up your experience for GetHuman's The Arizona Republic customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lisa: they signed me up for service I didn't request....clearly on purpose since I discussed what I wanted then charged me more on my debit card....bait and switch...grrr....why am I not surprised
GetHuman: Let's quantify your experience contacting The Arizona Republic. On a scale of 1 to 5, how easy is it go get help on a The Arizona Republic problem?
~lisa: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lisa: I'd give them a one out of five on communication.
GetHuman: And what about The Arizona Republic's ability to quickly and effectively address your problem?
~lisa: For that I would say four out of five.
GetHuman: And finally- any advice for other The Arizona Republic customers?
~lisa: Call them early in the day or late. Don't forget any personal or account information you might need for The Arizona Republic to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lisa taken from his The Arizona Republic customer service problem that occurred on November 14th, 2017.