The Baltimore Sun: I am trying to get delivery of my paper. We hav...
A The Baltimore Sun customer review by GetHuman user GetHuman-319208 from November 9th, 2017
Background on GetHuman-319208's case
GetHuman: GetHuman-319208 - can you tell our other The Baltimore Sun customers when your case took place?
GetHuman-319208: Yup. It was afternoon, on November 1st.
GetHuman: Did you reach out to The Baltimore Sun, and if so, how?
GetHuman: And which of these common The Baltimore Sun customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-319208 a list of common The Baltimore Sun problems)
GetHuman-319208: "Lower my bill" was why I was trying to call.
GetHuman-319208's review of The Baltimore Sun customer service
GetHuman: So how would you sum up your experience for GetHuman's The Baltimore Sun customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-319208: I am trying to get delivery of my paper. We have not received it all week. I talked with a svc rep yesterday and still no paper, during super bowl week. Our whole area has not received a paper. Will most likely call next week and cancel. If I am not receiving a paper then why should I be paying for it. **** tall trees court, Ellicott city, *****. Old News is No News!
GetHuman: Let's quantify your experience contacting The Baltimore Sun. On a scale of 1 to 5, how easy is it go get help on a The Baltimore Sun problem?
GetHuman-319208: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-319208: I'd give them a four out of five on communication.
GetHuman: And what about The Baltimore Sun's ability to quickly and effectively address your problem?
GetHuman-319208: For that I would say five out of five.
GetHuman: And finally- any advice for other The Baltimore Sun customers?
GetHuman-319208: Call them early in the day or late. Don't forget any personal or account information you might need for The Baltimore Sun to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-319208 taken from his The Baltimore Sun customer service problem that occurred on November 1st, 2017.