The Boston Herald: No home delivery today
A The Boston Herald customer review by GetHuman user GetHuman-gwing from December 7th, 2017
Background on GetHuman-gwing's case
GetHuman: GetHuman-gwing - can you tell our other The Boston Herald customers when your case took place?
GetHuman-gwing: Yes I can. It was evening, on December 1st.
GetHuman: Did you reach out to The Boston Herald, and if so, how?
GetHuman: And which of these common The Boston Herald customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-gwing a list of common The Boston Herald problems)
GetHuman-gwing: "Lower my bill" was why I was trying to call.
GetHuman-gwing's review of The Boston Herald customer service
GetHuman: So how would you sum up your experience for GetHuman's The Boston Herald customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-gwing: No home delivery today
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-gwing: No home delivery today march *
GetHuman: Let's quantify your experience contacting The Boston Herald. On a scale of 1 to 5, how easy is it go get help on a The Boston Herald problem?
GetHuman-gwing: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-gwing: I'd give them a two out of five on communication.
GetHuman: And what about The Boston Herald's ability to quickly and effectively address your problem?
GetHuman-gwing: For that I would say five out of five.
GetHuman: And finally- any advice for other The Boston Herald customers?
GetHuman-gwing: Call them early in the day or late. Don't forget any personal or account information you might need for The Boston Herald to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-gwing taken from his The Boston Herald customer service problem that occurred on December 1st, 2017.
The Boston Herald
2.00 of 5 stars | 8 reviews
GetHuman-gwing's The Boston Herald Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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