The Columbus Dispatch: Busy* new format of paper causing delivery dela...
A The Columbus Dispatch customer review by GetHuman user GetHuman-225310 from November 16th, 2017
Background on GetHuman-225310's case
GetHuman: GetHuman-225310 - can you tell our other The Columbus Dispatch customers when your case took place?
GetHuman-225310: Yes I can. It was late at night, on November 13th.
GetHuman: Did you reach out to The Columbus Dispatch, and if so, how?
GetHuman: And which of these common The Columbus Dispatch customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-225310 a list of common The Columbus Dispatch problems)
GetHuman-225310: "Cancel subscription" was why I was trying to call.
GetHuman-225310's review of The Columbus Dispatch customer service
GetHuman: So how would you sum up your experience for GetHuman's The Columbus Dispatch customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-225310: Busy* new format of paper causing delivery delays. This is *nd week in a row no paper. My parents got the Plain Dealer for ** years no problem* I call the Dispatch at least *X a year.
GetHuman: Let's quantify your experience contacting The Columbus Dispatch. On a scale of 1 to 5, how easy is it go get help on a The Columbus Dispatch problem?
GetHuman-225310: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-225310: I'd give them a one out of five on communication.
GetHuman: And what about The Columbus Dispatch's ability to quickly and effectively address your problem?
GetHuman-225310: For that I would say three out of five.
GetHuman: And finally- any advice for other The Columbus Dispatch customers?
GetHuman-225310: Call them early in the day or late. Don't forget any personal or account information you might need for The Columbus Dispatch to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-225310 taken from his The Columbus Dispatch customer service problem that occurred on November 13th, 2017.