The Columbus Dispatch: No answer tried ** times. Range once went to a...

A The Columbus Dispatch customer review by GetHuman user ~Tom Vollmer from November 12th, 2017

Background on ~Tom Vollmer's case

GetHuman: ~Tom Vollmer - can you tell our other The Columbus Dispatch customers when your case took place?
~Tom Vollmer: Yup. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to The Columbus Dispatch, and if so, how?
~Tom Vollmer: I used the 877-734-7728 number I found for on the GetHuman The Columbus Dispatch customer phone number page I was on: The Columbus Dispatch Customer Service Phone Number
GetHuman: And which of these common The Columbus Dispatch customer issues best describes the reason you wanted to talk to them?
(Shows ~Tom Vollmer a list of common The Columbus Dispatch problems)
~Tom Vollmer: "Complaint" was why I was trying to call.

~Tom Vollmer's review of The Columbus Dispatch customer service

GetHuman: So how would you sum up your experience for GetHuman's The Columbus Dispatch customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tom Vollmer: No answer tried ** times. Range once went to a busy signal. Did not receive our paper today. Credit our account. Tom Vollmer **** W. Choctaw Dr. London, OH *****
GetHuman: Let's quantify your experience contacting The Columbus Dispatch. On a scale of 1 to 5, how easy is it go get help on a The Columbus Dispatch problem?
~Tom Vollmer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tom Vollmer: I'd give them a one out of five on communication.
GetHuman: And what about The Columbus Dispatch's ability to quickly and effectively address your problem?
~Tom Vollmer: For that I would say two out of five.
GetHuman: And finally- any advice for other The Columbus Dispatch customers?
~Tom Vollmer: Call them early in the day or late. Don't forget any personal or account information you might need for The Columbus Dispatch to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tom Vollmer taken from his The Columbus Dispatch customer service problem that occurred on November 3rd, 2017.

The Columbus Dispatch

2.33 of 5 stars | 22 reviews

~Tom Vollmer's The Columbus Dispatch Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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