The Oregonian Newspaper: Service is awful. Continous wait on phone. Del...
A The Oregonian Newspaper customer review by GetHuman user ~hazel from November 21st, 2017
Background on ~hazel's case
GetHuman: ~hazel - can you tell our other The Oregonian Newspaper customers when your case took place?
~hazel: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to The Oregonian Newspaper, and if so, how?
GetHuman: And which of these common The Oregonian Newspaper customer issues best describes the reason you wanted to talk to them?
(Shows ~hazel a list of common The Oregonian Newspaper problems)
~hazel: "Cancel subscription" was why I was trying to call.
~hazel's review of The Oregonian Newspaper customer service
GetHuman: So how would you sum up your experience for GetHuman's The Oregonian Newspaper customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hazel: Service is awful. Continous wait on phone. Delivery is now awful. Didn't get our Sunday paper. We called...* times (** min wait first time ** min wait second time...but finally a woman answered. Said she would get our paper delivered asap. That never happenedd. Now it's Monday...still no Sunday Oregonian.
GetHuman: Let's quantify your experience contacting The Oregonian Newspaper. On a scale of 1 to 5, how easy is it go get help on a The Oregonian Newspaper problem?
~hazel: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hazel: I'd give them a five out of five on communication.
GetHuman: And what about The Oregonian Newspaper's ability to quickly and effectively address your problem?
~hazel: For that I would say two out of five.
GetHuman: And finally- any advice for other The Oregonian Newspaper customers?
~hazel: Call them early in the day or late. Don't forget any personal or account information you might need for The Oregonian Newspaper to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hazel taken from his The Oregonian Newspaper customer service problem that occurred on November 16th, 2017.