The United Illuminating Company: This company needs to pay its executives less a...

A The United Illuminating Company customer review by GetHuman user ~alnbarthel from November 7th, 2017

Background on ~alnbarthel's case

GetHuman: ~alnbarthel - can you tell our other The United Illuminating Company customers when your case took place?
~alnbarthel: Yup. It was morning, on October 31st.
GetHuman: Did you reach out to The United Illuminating Company, and if so, how?
~alnbarthel: I used the 800-722-5584 number I found for on the GetHuman The United Illuminating Company customer phone number page I was on: The United Illuminating Company Customer Service Phone Number
GetHuman: And which of these common The United Illuminating Company customer issues best describes the reason you wanted to talk to them?
(Shows ~alnbarthel a list of common The United Illuminating Company problems)
~alnbarthel: "Cancel service" was why I was trying to call.

~alnbarthel's review of The United Illuminating Company customer service

GetHuman: So how would you sum up your experience for GetHuman's The United Illuminating Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~alnbarthel: This company needs to pay its executives less and higher more people who actually do something for the company.
GetHuman: Let's quantify your experience contacting The United Illuminating Company. On a scale of 1 to 5, how easy is it go get help on a The United Illuminating Company problem?
~alnbarthel: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~alnbarthel: I'd give them a four out of five on communication.
GetHuman: And what about The United Illuminating Company's ability to quickly and effectively address your problem?
~alnbarthel: For that I would say three out of five.
GetHuman: And finally- any advice for other The United Illuminating Company customers?
~alnbarthel: Call them early in the day or late. Don't forget any personal or account information you might need for The United Illuminating Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~alnbarthel taken from his The United Illuminating Company customer service problem that occurred on October 31st, 2017.

The United Illuminating Company

2.00 of 5 stars | 35 reviews

~alnbarthel's The United Illuminating Company Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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