The Weather Channel: supp. to be on Notify!and am not getting warnin...
A The Weather Channel customer review by GetHuman user ~harley from November 26th, 2017
Background on ~harley's case
GetHuman: ~harley - can you tell our other The Weather Channel customers when your case took place?
~harley: Yeah. It was evening, on November 19th.
GetHuman: Did you reach out to The Weather Channel, and if so, how?
GetHuman: And which of these common The Weather Channel customer issues best describes the reason you wanted to talk to them?
(Shows ~harley a list of common The Weather Channel problems)
~harley: "Technical support" was why I was trying to contact.
~harley's review of The Weather Channel customer service
GetHuman: So how would you sum up your experience for GetHuman's The Weather Channel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~harley: supp. to be on Notify!and am not getting warnings. CANNOT get thru to a CSR no matter what. Now I have no warning system and I am alone. Thanks for the WORST service EVER! Ridiculous. No excuse.
GetHuman: Let's quantify your experience contacting The Weather Channel. On a scale of 1 to 5, how easy is it go get help on a The Weather Channel problem?
~harley: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~harley: I'd give them a three out of five on communication.
GetHuman: And what about The Weather Channel's ability to quickly and effectively address your problem?
~harley: For that I would say four out of five.
GetHuman: And finally- any advice for other The Weather Channel customers?
~harley: Call them early in the day or late. Don't forget any personal or account information you might need for The Weather Channel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~harley taken from his The Weather Channel customer service problem that occurred on November 19th, 2017.