Time Magazine: FIRST TIME I CALLED VERY BAD SERVICE - DID NOT...
A Time Magazine customer review by GetHuman user ~KARL FOX from November 24th, 2017
Background on ~KARL FOX's case
GetHuman: ~KARL FOX - can you tell our other Time Magazine customers when your case took place?
~KARL FOX: Yeah. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Time Magazine, and if so, how?
GetHuman: And which of these common Time Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~KARL FOX a list of common Time Magazine problems)
~KARL FOX: "Account Access" was why I was trying to call.
~KARL FOX's review of Time Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Time Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~KARL FOX: FIRST TIME I CALLED VERY BAD SERVICE - DID NOT SOLVE MY PROBLEM. THIS TIME IT WAS EXCELLENT AND FAST. I'M A HAPPY CAMPER
GetHuman: Let's quantify your experience contacting Time Magazine. On a scale of 1 to 5, how easy is it go get help on a Time Magazine problem?
~KARL FOX: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~KARL FOX: I'd give them a three out of five on communication.
GetHuman: And what about Time Magazine's ability to quickly and effectively address your problem?
~KARL FOX: For that I would say five out of five.
GetHuman: And finally- any advice for other Time Magazine customers?
~KARL FOX: Call them early in the day or late. Don't forget any personal or account information you might need for Time Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~KARL FOX taken from his Time Magazine customer service problem that occurred on November 15th, 2017.