Toyota is no longer responsive to helping seek...
A Toyota customer review by GetHuman user GetHuman-207669 from November 10th, 2017
Background on GetHuman-207669's case
GetHuman: GetHuman-207669 - can you tell our other Toyota customers when your case took place?
GetHuman-207669: Yes. It was afternoon, on November 5th.
GetHuman: Did you reach out to Toyota, and if so, how?
GetHuman: And which of these common Toyota customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-207669 a list of common Toyota problems)
GetHuman-207669: "Where to buy" was why I was trying to call.
GetHuman-207669's review of Toyota customer service
GetHuman: So how would you sum up your experience for GetHuman's Toyota customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-207669: Toyota is no longer responsive to helping seek propper repairs even on brand new vehicles. They are unable to explain or solve electronic problems.
GetHuman: Let's quantify your experience contacting Toyota. On a scale of 1 to 5, how easy is it go get help on a Toyota problem?
GetHuman-207669: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-207669: I'd give them a five out of five on communication.
GetHuman: And what about Toyota's ability to quickly and effectively address your problem?
GetHuman-207669: For that I would say five out of five.
GetHuman: And finally- any advice for other Toyota customers?
GetHuman-207669: Call them early in the day or late. Don't forget any personal or account information you might need for Toyota to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-207669 taken from his Toyota customer service problem that occurred on November 5th, 2017.