Toyota: hello*please tell the customer on the day of bu...
A Toyota customer review by GetHuman user ~anonymous from October 28th, 2017
Background on ~anonymous's case
GetHuman: ~anonymous - can you tell our other Toyota customers when your case took place?
~anonymous: Yeah. It was morning, on October 22nd.
GetHuman: Did you reach out to Toyota, and if so, how?
GetHuman: And which of these common Toyota customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Toyota problems)
~anonymous: "Complaint" was why I was trying to call.
~anonymous's review of Toyota customer service
GetHuman: So how would you sum up your experience for GetHuman's Toyota customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: hello*please tell the customer on the day of buying a car. i bought a car without down payment and we make a deal and now they are asking for down payment that's not fair. please don't do that to anyone*i beg u. i m very disappointed *thanks
GetHuman: Let's quantify your experience contacting Toyota. On a scale of 1 to 5, how easy is it go get help on a Toyota problem?
~anonymous: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a three out of five on communication.
GetHuman: And what about Toyota's ability to quickly and effectively address your problem?
~anonymous: For that I would say five out of five.
GetHuman: And finally- any advice for other Toyota customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Toyota to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Toyota customer service problem that occurred on October 22nd, 2017.