Toyota: they are researching my problem. i will report...
A Toyota customer review by GetHuman user ~taco man from November 20th, 2017
Background on ~taco man's case
GetHuman: ~taco man - can you tell our other Toyota customers when your case took place?
~taco man: Yup. It was late at night, on November 18th.
GetHuman: Did you reach out to Toyota, and if so, how?
GetHuman: And which of these common Toyota customer issues best describes the reason you wanted to talk to them?
(Shows ~taco man a list of common Toyota problems)
~taco man: "Where to buy" was why I was trying to call.
~taco man's review of Toyota customer service
GetHuman: So how would you sum up your experience for GetHuman's Toyota customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~taco man: they are researching my problem. i will report once it is resolved. issue is ** tacoma front driving lenses (melted*cracked)
GetHuman: Let's quantify your experience contacting Toyota. On a scale of 1 to 5, how easy is it go get help on a Toyota problem?
~taco man: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~taco man: I'd give them a four out of five on communication.
GetHuman: And what about Toyota's ability to quickly and effectively address your problem?
~taco man: For that I would say one out of five.
GetHuman: And finally- any advice for other Toyota customers?
~taco man: Call them early in the day or late. Don't forget any personal or account information you might need for Toyota to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~taco man taken from his Toyota customer service problem that occurred on November 18th, 2017.