TracFone Wireless: dear customer services what I see over about Tr...
A TracFone Wireless customer review by GetHuman user ~chandy from November 22nd, 2017
Background on ~chandy's case
GetHuman: ~chandy - can you tell our other TracFone Wireless customers when your case took place?
~chandy: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to TracFone Wireless, and if so, how?
GetHuman: And which of these common TracFone Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~chandy a list of common TracFone Wireless problems)
~chandy: "Track order" was why I was trying to call.
~chandy's review of TracFone Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's TracFone Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~chandy: dear customer services what I see over about Tracfone services complaints this is cheating and nobody can do nothing about this. You take money from people and I ask if anybody can stop you.That is what you call good business ...How many more of people should loos lots of money for your toys and you just play dirty game with all of us stilling money and make yourself reach.I have horrible experience with you and your card and communications and your customer services for support can't do anything for you.After I finish this I will call Washington complaints services and talk about your services seriously because this is not first time you take money from me, and you just said ...SORRY...is that all you can do *** thank you for your terablle favor.
GetHuman: Let's quantify your experience contacting TracFone Wireless. On a scale of 1 to 5, how easy is it go get help on a TracFone Wireless problem?
~chandy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~chandy: I'd give them a four out of five on communication.
GetHuman: And what about TracFone Wireless's ability to quickly and effectively address your problem?
~chandy: For that I would say five out of five.
GetHuman: And finally- any advice for other TracFone Wireless customers?
~chandy: Call them early in the day or late. Don't forget any personal or account information you might need for TracFone Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~chandy taken from his TracFone Wireless customer service problem that occurred on November 18th, 2017.