Transtutors: My maths tutor was out of town, and i was havin...
A Transtutors customer review by GetHuman user ~Lee Yu Kim 1990 from November 20th, 2017
Background on ~Lee Yu Kim 1990's case
GetHuman: ~Lee Yu Kim 1990 - can you tell our other Transtutors customers when your case took place?
~Lee Yu Kim 1990: Yes. It was afternoon, on November 17th.
GetHuman: Did you reach out to Transtutors, and if so, how?
GetHuman: And which of these common Transtutors customer issues best describes the reason you wanted to talk to them?
(Shows ~Lee Yu Kim 1990 a list of common Transtutors problems)
~Lee Yu Kim 1990: "None of those really matches why I wanted to call Transtutors that day." was why I was trying to call.
~Lee Yu Kim 1990's review of Transtutors customer service
GetHuman: So how would you sum up your experience for GetHuman's Transtutors customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lee Yu Kim 1990: My maths tutor was out of town, and i was having some serious trouble completing my maths assignment. I asked my father to help on some questions and for the rest i hired transtutors. They are really cheap and sent me the answers in ** hours. Wow
GetHuman: Let's quantify your experience contacting Transtutors. On a scale of 1 to 5, how easy is it go get help on a Transtutors problem?
~Lee Yu Kim 1990: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lee Yu Kim 1990: I'd give them a three out of five on communication.
GetHuman: And what about Transtutors's ability to quickly and effectively address your problem?
~Lee Yu Kim 1990: For that I would say one out of five.
GetHuman: And finally- any advice for other Transtutors customers?
~Lee Yu Kim 1990: Call them early in the day or late. Don't forget any personal or account information you might need for Transtutors to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lee Yu Kim 1990 taken from his Transtutors customer service problem that occurred on November 17th, 2017.
Transtutors
1.00 of 5 stars | 8 reviews
~Lee Yu Kim 1990's Transtutors Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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