Travis Credit Union: Worst customer service, lazy employees, poor ma...
A Travis Credit Union customer review by GetHuman user ~Ex Travis Credit Union Memeber from November 4th, 2017
Background on ~Ex Travis Credit Union Memeber's case
GetHuman: ~Ex Travis Credit Union Memeber - can you tell our other Travis Credit Union customers when your case took place?
~Ex Travis Credit Union Memeber: Yeah. It was morning, on October 29th.
GetHuman: Did you reach out to Travis Credit Union, and if so, how?
GetHuman: And which of these common Travis Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows ~Ex Travis Credit Union Memeber a list of common Travis Credit Union problems)
~Ex Travis Credit Union Memeber: "Lower my rate" was why I was trying to call.
~Ex Travis Credit Union Memeber's review of Travis Credit Union customer service
GetHuman: So how would you sum up your experience for GetHuman's Travis Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ex Travis Credit Union Memeber: Worst customer service, lazy employees, poor management and leadership. Would never tell anyone to bank with your Credit Union.**Good luck finding someone to even complain too, they are all on coffee break are unavailable.
GetHuman: Let's quantify your experience contacting Travis Credit Union. On a scale of 1 to 5, how easy is it go get help on a Travis Credit Union problem?
~Ex Travis Credit Union Memeber: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ex Travis Credit Union Memeber: I'd give them a two out of five on communication.
GetHuman: And what about Travis Credit Union's ability to quickly and effectively address your problem?
~Ex Travis Credit Union Memeber: For that I would say three out of five.
GetHuman: And finally- any advice for other Travis Credit Union customers?
~Ex Travis Credit Union Memeber: Call them early in the day or late. Don't forget any personal or account information you might need for Travis Credit Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ex Travis Credit Union Memeber taken from his Travis Credit Union customer service problem that occurred on October 29th, 2017.