Trendtimes.com: I never received my product* never even receive...

A Trendtimes.com customer review by GetHuman user ~gohard from November 14th, 2017

Background on ~gohard's case

GetHuman: ~gohard - can you tell our other Trendtimes.com customers when your case took place?
~gohard: Yes. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Trendtimes.com, and if so, how?
~gohard: I used the 800-350-5420 number I found for on the GetHuman Trendtimes.com customer phone number page I was on: Trendtimes.com Customer Service Phone Number
GetHuman: And which of these common Trendtimes.com customer issues best describes the reason you wanted to talk to them?
(Shows ~gohard a list of common Trendtimes.com problems)
~gohard: "Make a purchase" was why I was trying to call.

~gohard's review of Trendtimes.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Trendtimes.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gohard: I never received my product* never even received a tracking number as promised. After feeding me stories for weeks, they have decided to no longer respond for the last ten days. There are many other sites with the exact same products.... go deal with any one of them, and stay away from these bandits!
GetHuman: Let's quantify your experience contacting Trendtimes.com. On a scale of 1 to 5, how easy is it go get help on a Trendtimes.com problem?
~gohard: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gohard: I'd give them a four out of five on communication.
GetHuman: And what about Trendtimes.com's ability to quickly and effectively address your problem?
~gohard: For that I would say one out of five.
GetHuman: And finally- any advice for other Trendtimes.com customers?
~gohard: Call them early in the day or late. Don't forget any personal or account information you might need for Trendtimes.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gohard taken from his Trendtimes.com customer service problem that occurred on November 12th, 2017.

Trendtimes.com

1.00 of 5 stars | 3 reviews

~gohard's Trendtimes.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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