TruGreen: I wrote a blog about my experience with TruGree...
A TruGreen customer review by GetHuman user ~GLSmyth from November 18th, 2017
Background on ~GLSmyth's case
GetHuman: ~GLSmyth - can you tell our other TruGreen customers when your case took place?
~GLSmyth: Sure. It was middle of the night, on November 15th.
GetHuman: Did you reach out to TruGreen, and if so, how?
GetHuman: And which of these common TruGreen customer issues best describes the reason you wanted to talk to them?
(Shows ~GLSmyth a list of common TruGreen problems)
~GLSmyth: "Overcharge/Strange charge" was why I was trying to call.
~GLSmyth's review of TruGreen customer service
GetHuman: So how would you sum up your experience for GetHuman's TruGreen customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~GLSmyth: I wrote a blog about my experience with TruGreen at http:**prudentinvestor.wordpress.com************trugreen*. How can they still be in business?
GetHuman: Let's quantify your experience contacting TruGreen. On a scale of 1 to 5, how easy is it go get help on a TruGreen problem?
~GLSmyth: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~GLSmyth: I'd give them a one out of five on communication.
GetHuman: And what about TruGreen's ability to quickly and effectively address your problem?
~GLSmyth: For that I would say one out of five.
GetHuman: And finally- any advice for other TruGreen customers?
~GLSmyth: Call them early in the day or late. Don't forget any personal or account information you might need for TruGreen to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~GLSmyth taken from his TruGreen customer service problem that occurred on November 15th, 2017.