Tycromedia: only an answering machine. No one has responded...
A Tycromedia customer review by GetHuman user GetHuman-401274 from November 21st, 2017
Background on GetHuman-401274's case
GetHuman: GetHuman-401274 - can you tell our other Tycromedia customers when your case took place?
GetHuman-401274: Yes. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Tycromedia, and if so, how?
GetHuman: And which of these common Tycromedia customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-401274 a list of common Tycromedia problems)
GetHuman-401274: "Warranty claim" was why I was trying to call.
GetHuman-401274's review of Tycromedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Tycromedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-401274: only an answering machine. No one has responded to the * messages I have left in the past * days. No response to my email inquiries either.
GetHuman: Let's quantify your experience contacting Tycromedia. On a scale of 1 to 5, how easy is it go get help on a Tycromedia problem?
GetHuman-401274: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-401274: I'd give them a three out of five on communication.
GetHuman: And what about Tycromedia's ability to quickly and effectively address your problem?
GetHuman-401274: For that I would say four out of five.
GetHuman: And finally- any advice for other Tycromedia customers?
GetHuman-401274: Call them early in the day or late. Don't forget any personal or account information you might need for Tycromedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-401274 taken from his Tycromedia customer service problem that occurred on November 16th, 2017.
Tycromedia
1.00 of 5 stars | 2 reviews
GetHuman-401274's Tycromedia Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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