U.S Department of Veterans Affairs: no one would even answer the phone... I was tol...

A U.S Department of Veterans Affairs customer review by GetHuman user ~I don't have one from November 21st, 2017

Background on ~I don't have one's case

GetHuman: ~I don't have one - can you tell our other U.S Department of Veterans Affairs customers when your case took place?
~I don't have one: Yes. It was middle of the night, on November 18th.
GetHuman: Did you reach out to U.S Department of Veterans Affairs, and if so, how?
~I don't have one: I used a phone number I found on the GetHuman U.S Department of Veterans Affairs customer service contact info page: Contact U.S Department of Veterans Affairs Customer Service
GetHuman: And which of these common U.S Department of Veterans Affairs customer issues best describes the reason you wanted to talk to them?
(Shows ~I don't have one a list of common U.S Department of Veterans Affairs problems)
~I don't have one: "None of those really matches why I wanted to call U.S Department of Veterans Affairs that day." was why I was trying to call.

~I don't have one's review of U.S Department of Veterans Affairs customer service

GetHuman: So how would you sum up your experience for GetHuman's U.S Department of Veterans Affairs customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I don't have one: no one would even answer the phone... I was told to call back...and I know, I'll get the same phone message. We're not talking to you.
GetHuman: Let's quantify your experience contacting U.S Department of Veterans Affairs. On a scale of 1 to 5, how easy is it go get help on a U.S Department of Veterans Affairs problem?
~I don't have one: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I don't have one: I'd give them a five out of five on communication.
GetHuman: And what about U.S Department of Veterans Affairs's ability to quickly and effectively address your problem?
~I don't have one: For that I would say five out of five.
GetHuman: And finally- any advice for other U.S Department of Veterans Affairs customers?
~I don't have one: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for U.S Department of Veterans Affairs to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I don't have one taken from his U.S Department of Veterans Affairs customer service problem that occurred on November 18th, 2017.

U.S Department of Veterans Affairs

3.60 of 5 stars | 30 reviews

~I don't have one's U.S Department of Veterans Affairs Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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