U.S. Office of Personnel Management: Can't ever get a real person who can help. Get...

A U.S. Office of Personnel Management customer review by GetHuman user GetHuman-429334 from November 21st, 2017

Background on GetHuman-429334's case

GetHuman: GetHuman-429334 - can you tell our other U.S. Office of Personnel Management customers when your case took place?
GetHuman-429334: Yes. It was middle of the night, on November 15th.
GetHuman: Did you reach out to U.S. Office of Personnel Management, and if so, how?
GetHuman-429334: I used the 202-606-1800 number I found for on the GetHuman U.S. Office of Personnel Management customer phone number page I was on: U.S. Office of Personnel Management Customer Service Phone Number
GetHuman: And which of these common U.S. Office of Personnel Management customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-429334 a list of common U.S. Office of Personnel Management problems)
GetHuman-429334: "File a report" was why I was trying to call.

GetHuman-429334's review of U.S. Office of Personnel Management customer service

GetHuman: So how would you sum up your experience for GetHuman's U.S. Office of Personnel Management customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-429334: Can't ever get a real person who can help. Get transferred to voice mail, line is busy, no one ever calls back.
GetHuman: Let's quantify your experience contacting U.S. Office of Personnel Management. On a scale of 1 to 5, how easy is it go get help on a U.S. Office of Personnel Management problem?
GetHuman-429334: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-429334: I'd give them a three out of five on communication.
GetHuman: And what about U.S. Office of Personnel Management's ability to quickly and effectively address your problem?
GetHuman-429334: For that I would say four out of five.
GetHuman: And finally- any advice for other U.S. Office of Personnel Management customers?
GetHuman-429334: Call them early in the day or late. Don't forget any personal or account information you might need for U.S. Office of Personnel Management to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-429334 taken from his U.S. Office of Personnel Management customer service problem that occurred on November 15th, 2017.

U.S. Office of Personnel Management

1.00 of 5 stars | 25 reviews

GetHuman-429334's U.S. Office of Personnel Management Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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