U.S. Office of Personnel Management: I have been trying to contact the voluntary con...
A U.S. Office of Personnel Management customer review by GetHuman user ~john from November 14th, 2017
Background on ~john's case
GetHuman: ~john - can you tell our other U.S. Office of Personnel Management customers when your case took place?
~john: Yeah. It was middle of the night, on November 8th.
GetHuman: Did you reach out to U.S. Office of Personnel Management, and if so, how?
GetHuman: And which of these common U.S. Office of Personnel Management customer issues best describes the reason you wanted to talk to them?
(Shows ~john a list of common U.S. Office of Personnel Management problems)
~john: "Complaint" was why I was trying to call.
~john's review of U.S. Office of Personnel Management customer service
GetHuman: So how would you sum up your experience for GetHuman's U.S. Office of Personnel Management customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~john: I have been trying to contact the voluntary contribution office for two weeks, I've left two voicemails that were never returned, I tried to taslk to a live person a person answered asked for claim number when I said I didn't have one they acted like they couldn't hear me and hung up.
GetHuman: Let's quantify your experience contacting U.S. Office of Personnel Management. On a scale of 1 to 5, how easy is it go get help on a U.S. Office of Personnel Management problem?
~john: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~john: I'd give them a one out of five on communication.
GetHuman: And what about U.S. Office of Personnel Management's ability to quickly and effectively address your problem?
~john: For that I would say two out of five.
GetHuman: And finally- any advice for other U.S. Office of Personnel Management customers?
~john: Call them early in the day or late. Don't forget any personal or account information you might need for U.S. Office of Personnel Management to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~john taken from his U.S. Office of Personnel Management customer service problem that occurred on November 8th, 2017.