U.S. Office of Personnel Management: I waited ** minutes, then I got a ring interrup...
A U.S. Office of Personnel Management customer review by GetHuman user ~jimvb from November 14th, 2017
Background on ~jimvb's case
GetHuman: ~jimvb - can you tell our other U.S. Office of Personnel Management customers when your case took place?
~jimvb: Yes I can. It was evening, on November 9th.
GetHuman: Did you reach out to U.S. Office of Personnel Management, and if so, how?
GetHuman: And which of these common U.S. Office of Personnel Management customer issues best describes the reason you wanted to talk to them?
(Shows ~jimvb a list of common U.S. Office of Personnel Management problems)
~jimvb: "Local services" was why I was trying to call.
~jimvb's review of U.S. Office of Personnel Management customer service
GetHuman: So how would you sum up your experience for GetHuman's U.S. Office of Personnel Management customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jimvb: I waited ** minutes, then I got a ring interrupted by a short busysignal burp, then silence, followed by "If you want to make a call". They cut me off.
GetHuman: Let's quantify your experience contacting U.S. Office of Personnel Management. On a scale of 1 to 5, how easy is it go get help on a U.S. Office of Personnel Management problem?
~jimvb: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jimvb: I'd give them a one out of five on communication.
GetHuman: And what about U.S. Office of Personnel Management's ability to quickly and effectively address your problem?
~jimvb: For that I would say three out of five.
GetHuman: And finally- any advice for other U.S. Office of Personnel Management customers?
~jimvb: Call them early in the day or late. Don't forget any personal or account information you might need for U.S. Office of Personnel Management to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jimvb taken from his U.S. Office of Personnel Management customer service problem that occurred on November 9th, 2017.