U.S. Office of Personnel Management: OPM lacks competent personnel to handle what sh...
A U.S. Office of Personnel Management customer review by GetHuman user GetHuman-133239 from November 18th, 2017
Background on GetHuman-133239's case
GetHuman: GetHuman-133239 - can you tell our other U.S. Office of Personnel Management customers when your case took place?
GetHuman-133239: Yes. It was middle of the night, on November 13th.
GetHuman: Did you reach out to U.S. Office of Personnel Management, and if so, how?
GetHuman: And which of these common U.S. Office of Personnel Management customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-133239 a list of common U.S. Office of Personnel Management problems)
GetHuman-133239: "Complaint" was why I was trying to call.
GetHuman-133239's review of U.S. Office of Personnel Management customer service
GetHuman: So how would you sum up your experience for GetHuman's U.S. Office of Personnel Management customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-133239: OPM lacks competent personnel to handle what should be routine matters. They do not maintain official files. Therefore, I warn employees to make sure they retain their copies of retirement and benefits records. The U.S. OPM overall is a waste of Government funds.
GetHuman: Let's quantify your experience contacting U.S. Office of Personnel Management. On a scale of 1 to 5, how easy is it go get help on a U.S. Office of Personnel Management problem?
GetHuman-133239: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-133239: I'd give them a one out of five on communication.
GetHuman: And what about U.S. Office of Personnel Management's ability to quickly and effectively address your problem?
GetHuman-133239: For that I would say three out of five.
GetHuman: And finally- any advice for other U.S. Office of Personnel Management customers?
GetHuman-133239: Call them early in the day or late. Don't forget any personal or account information you might need for U.S. Office of Personnel Management to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-133239 taken from his U.S. Office of Personnel Management customer service problem that occurred on November 13th, 2017.