Ubisoft: There was No deluxe edition preorder for far cr...
A Ubisoft customer review by GetHuman user GetHuman3391 from December 1st, 2017
Background on GetHuman3391's case
GetHuman: GetHuman3391 - can you tell our other Ubisoft customers when your case took place?
GetHuman3391: Sure. It was morning, on November 22nd.
GetHuman: Did you reach out to Ubisoft, and if so, how?
GetHuman: And which of these common Ubisoft customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman3391 a list of common Ubisoft problems)
GetHuman3391: "Transfer Service" was why I was trying to call.
GetHuman3391's review of Ubisoft customer service
GetHuman: So how would you sum up your experience for GetHuman's Ubisoft customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman3391: There was No deluxe edition preorder for far cry primal
GetHuman: Can you tell the rest of us a bit more from what happened on 11/22/17?
GetHuman3391: Went to gamestop this morning to preorder and they told me that they stopped Preorders for the Deluxe Edition to Far Cry primal so im mad and upset now
GetHuman: Let's quantify your experience contacting Ubisoft. On a scale of 1 to 5, how easy is it go get help on a Ubisoft problem?
GetHuman3391: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman3391: I'd give them a four out of five on communication.
GetHuman: And what about Ubisoft's ability to quickly and effectively address your problem?
GetHuman3391: For that I would say one out of five.
GetHuman: And finally- any advice for other Ubisoft customers?
GetHuman3391: Call them early in the day or late. Don't forget any personal or account information you might need for Ubisoft to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman3391 taken from his Ubisoft customer service problem that occurred on November 22nd, 2017.