Uneedit.com: Shipment poorly packaged, arrived with damage...

A Uneedit.com customer review by GetHuman user GetHuman-200039 from November 25th, 2017

Background on GetHuman-200039's case

GetHuman: GetHuman-200039 - can you tell our other Uneedit.com customers when your case took place?
GetHuman-200039: Yes. It was late at night, on November 23rd.
GetHuman: Did you reach out to Uneedit.com, and if so, how?
GetHuman-200039: I used the 877-264-2641 number I found for on the GetHuman Uneedit.com customer phone number page I was on: Uneedit.com Customer Service Phone Number
GetHuman: And which of these common Uneedit.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-200039 a list of common Uneedit.com problems)
GetHuman-200039: "Change order" was why I was trying to call.

GetHuman-200039's review of Uneedit.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Uneedit.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-200039: Shipment poorly packaged, arrived with damage, response from provider(s) a bit slow, resolution still pending.
GetHuman: Let's quantify your experience contacting Uneedit.com. On a scale of 1 to 5, how easy is it go get help on a Uneedit.com problem?
GetHuman-200039: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-200039: I'd give them a four out of five on communication.
GetHuman: And what about Uneedit.com's ability to quickly and effectively address your problem?
GetHuman-200039: For that I would say three out of five.
GetHuman: And finally- any advice for other Uneedit.com customers?
GetHuman-200039: Call them early in the day or late. Don't forget any personal or account information you might need for Uneedit.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-200039 taken from his Uneedit.com customer service problem that occurred on November 23rd, 2017.

Uneedit.com

3.00 of 5 stars | 15 reviews

GetHuman-200039's Uneedit.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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