Uneedit.com: Shipment poorly packaged, items arrived with da...

A Uneedit.com customer review by GetHuman user ~CaptainD from November 25th, 2017

Background on ~CaptainD's case

GetHuman: ~CaptainD - can you tell our other Uneedit.com customers when your case took place?
~CaptainD: Yeah. It was late at night, on November 22nd.
GetHuman: Did you reach out to Uneedit.com, and if so, how?
~CaptainD: I used the 877-264-2641 number I found for on the GetHuman Uneedit.com customer phone number page I was on: Uneedit.com Customer Service Phone Number
GetHuman: And which of these common Uneedit.com customer issues best describes the reason you wanted to talk to them?
(Shows ~CaptainD a list of common Uneedit.com problems)
~CaptainD: "Cancel order" was why I was trying to call.

~CaptainD's review of Uneedit.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Uneedit.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~CaptainD: Shipment poorly packaged, items arrived with damage, resolution ongoing, be cautious and open up shipment immediately.
GetHuman: Let's quantify your experience contacting Uneedit.com. On a scale of 1 to 5, how easy is it go get help on a Uneedit.com problem?
~CaptainD: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~CaptainD: I'd give them a three out of five on communication.
GetHuman: And what about Uneedit.com's ability to quickly and effectively address your problem?
~CaptainD: For that I would say four out of five.
GetHuman: And finally- any advice for other Uneedit.com customers?
~CaptainD: Call them early in the day or late. Don't forget any personal or account information you might need for Uneedit.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~CaptainD taken from his Uneedit.com customer service problem that occurred on November 22nd, 2017.

Uneedit.com

3.00 of 5 stars | 15 reviews

~CaptainD's Uneedit.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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