Unemployment Compensation Florida: Got thru but was told they could not answer my...

A Unemployment Compensation Florida customer review by GetHuman user ~russ c from November 20th, 2017

Background on ~russ c's case

GetHuman: ~russ c - can you tell our other Unemployment Compensation Florida customers when your case took place?
~russ c: Yes I can. It was afternoon, on November 12th.
GetHuman: Did you reach out to Unemployment Compensation Florida, and if so, how?
~russ c: I used the 850-245-7105 number I found for on the GetHuman Unemployment Compensation Florida customer phone number page I was on: Unemployment Compensation Florida Customer Service Phone Number
GetHuman: And which of these common Unemployment Compensation Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~russ c a list of common Unemployment Compensation Florida problems)
~russ c: "File application" was why I was trying to call.

~russ c's review of Unemployment Compensation Florida customer service

GetHuman: So how would you sum up your experience for GetHuman's Unemployment Compensation Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~russ c: Got thru but was told they could not answer my question as she was just a receptionist. I was referred to customer service which has a ** hour window to return calls. I have to assume since I never received a return call that the ** hours is actual work time minus breaks, vacation days, personal time,holidays and bereavement time and that the person still has around ** work hours to get back to me. I am nolt holding my breath!
GetHuman: Let's quantify your experience contacting Unemployment Compensation Florida. On a scale of 1 to 5, how easy is it go get help on a Unemployment Compensation Florida problem?
~russ c: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~russ c: I'd give them a three out of five on communication.
GetHuman: And what about Unemployment Compensation Florida's ability to quickly and effectively address your problem?
~russ c: For that I would say two out of five.
GetHuman: And finally- any advice for other Unemployment Compensation Florida customers?
~russ c: Call them early in the day or late. Don't forget any personal or account information you might need for Unemployment Compensation Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~russ c taken from his Unemployment Compensation Florida customer service problem that occurred on November 12th, 2017.

Unemployment Compensation Florida

1.84 of 5 stars | 130 reviews

~russ c's Unemployment Compensation Florida Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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