Uniden: YOU ****! I waited for over ** minutes on the g...

A Uniden customer review by GetHuman user GetHuman-433788 from November 24th, 2017

Background on GetHuman-433788's case

GetHuman: GetHuman-433788 - can you tell our other Uniden customers when your case took place?
GetHuman-433788: Yup. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Uniden, and if so, how?
GetHuman-433788: I used the 800-297-1023 number I found for on the GetHuman Uniden customer phone number page I was on: Uniden Customer Service Phone Number
GetHuman: And which of these common Uniden customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-433788 a list of common Uniden problems)
GetHuman-433788: "Complaint" was why I was trying to call.

GetHuman-433788's review of Uniden customer service

GetHuman: So how would you sum up your experience for GetHuman's Uniden customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-433788: YOU ****! I waited for over ** minutes on the god **** phone and never once was it answered. Do you stupid ***** even work anymore?? I will assure you I will NEVER buy another of your products if this is how you treat your customers.
GetHuman: Let's quantify your experience contacting Uniden. On a scale of 1 to 5, how easy is it go get help on a Uniden problem?
GetHuman-433788: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-433788: I'd give them a three out of five on communication.
GetHuman: And what about Uniden's ability to quickly and effectively address your problem?
GetHuman-433788: For that I would say two out of five.
GetHuman: And finally- any advice for other Uniden customers?
GetHuman-433788: Call them early in the day or late. Don't forget any personal or account information you might need for Uniden to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-433788 taken from his Uniden customer service problem that occurred on November 17th, 2017.

Uniden

1.33 of 5 stars | 42 reviews
Uniden ReviewsUniden's Phone NumberAll Uniden contact info

GetHuman-433788's Uniden Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Uniden, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Uniden in any way.

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