Uniden: never got through to real person, no menu optio...

A Uniden customer review by GetHuman user ~don't have one from November 22nd, 2017

Background on ~don't have one's case

GetHuman: ~don't have one - can you tell our other Uniden customers when your case took place?
~don't have one: Yeah. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Uniden, and if so, how?
~don't have one: I used the 800-297-1023 number I found for on the GetHuman Uniden customer phone number page I was on: Uniden Customer Service Phone Number
GetHuman: And which of these common Uniden customer issues best describes the reason you wanted to talk to them?
(Shows ~don't have one a list of common Uniden problems)
~don't have one: "Where to buy" was why I was trying to call.

~don't have one's review of Uniden customer service

GetHuman: So how would you sum up your experience for GetHuman's Uniden customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~don't have one: never got through to real person, no menu options were related to my problem. If I don't get thru soon, will never buy another uniden product
GetHuman: Let's quantify your experience contacting Uniden. On a scale of 1 to 5, how easy is it go get help on a Uniden problem?
~don't have one: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~don't have one: I'd give them a four out of five on communication.
GetHuman: And what about Uniden's ability to quickly and effectively address your problem?
~don't have one: For that I would say three out of five.
GetHuman: And finally- any advice for other Uniden customers?
~don't have one: Call them early in the day or late. Don't forget any personal or account information you might need for Uniden to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~don't have one taken from his Uniden customer service problem that occurred on November 14th, 2017.

Uniden

1.33 of 5 stars | 42 reviews

~don't have one's Uniden Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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