Verizon Wireless Financial: This is an computerized line which makes you pi...
A Verizon Wireless Financial customer review by GetHuman user ~cell phone addict from November 15th, 2017
Background on ~cell phone addict's case
GetHuman: ~cell phone addict - can you tell our other Verizon Wireless Financial customers when your case took place?
~cell phone addict: Yup. It was evening, on November 5th.
GetHuman: Did you reach out to Verizon Wireless Financial, and if so, how?
GetHuman: And which of these common Verizon Wireless Financial customer issues best describes the reason you wanted to talk to them?
(Shows ~cell phone addict a list of common Verizon Wireless Financial problems)
~cell phone addict: "Lower my Bill" was why I was trying to call.
~cell phone addict's review of Verizon Wireless Financial customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless Financial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cell phone addict: This is an computerized line which makes you pick numerous options and attempts to help you via computer without giving you to an operator. SAME as Calling *** and no option for financial services!
GetHuman: Let's quantify your experience contacting Verizon Wireless Financial. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless Financial problem?
~cell phone addict: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cell phone addict: I'd give them a two out of five on communication.
GetHuman: And what about Verizon Wireless Financial's ability to quickly and effectively address your problem?
~cell phone addict: For that I would say five out of five.
GetHuman: And finally- any advice for other Verizon Wireless Financial customers?
~cell phone addict: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless Financial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cell phone addict taken from his Verizon Wireless Financial customer service problem that occurred on November 5th, 2017.