Verizon Wireless Prepaid: I am not getting through to a live Verizon pers...
A Verizon Wireless Prepaid customer review by GetHuman user ~Gene Milner from November 17th, 2017
Background on ~Gene Milner's case
GetHuman: ~Gene Milner - can you tell our other Verizon Wireless Prepaid customers when your case took place?
~Gene Milner: Yup. It was morning, on November 10th.
GetHuman: Did you reach out to Verizon Wireless Prepaid, and if so, how?
GetHuman: And which of these common Verizon Wireless Prepaid customer issues best describes the reason you wanted to talk to them?
(Shows ~Gene Milner a list of common Verizon Wireless Prepaid problems)
~Gene Milner: "Account Access" was why I was trying to call.
~Gene Milner's review of Verizon Wireless Prepaid customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless Prepaid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gene Milner: I am not getting through to a live Verizon person. Your options thus far today are not functioning properly! Bad as working with Verizon on my own!
GetHuman: Let's quantify your experience contacting Verizon Wireless Prepaid. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless Prepaid problem?
~Gene Milner: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gene Milner: I'd give them a three out of five on communication.
GetHuman: And what about Verizon Wireless Prepaid's ability to quickly and effectively address your problem?
~Gene Milner: For that I would say four out of five.
GetHuman: And finally- any advice for other Verizon Wireless Prepaid customers?
~Gene Milner: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless Prepaid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gene Milner taken from his Verizon Wireless Prepaid customer service problem that occurred on November 10th, 2017.