Verizon: this is the worst service I've ever experienced...
A Verizon customer review by GetHuman user ~no more verizon--ever from November 20th, 2017
Background on ~no more verizon--ever's case
GetHuman: ~no more verizon--ever - can you tell our other Verizon customers when your case took place?
~no more verizon--ever: Yeah. It was evening, on November 12th.
GetHuman: Did you reach out to Verizon, and if so, how?
GetHuman: And which of these common Verizon customer issues best describes the reason you wanted to talk to them?
(Shows ~no more verizon--ever a list of common Verizon problems)
~no more verizon--ever: "Complaint" was why I was trying to call.
~no more verizon--ever's review of Verizon customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~no more verizon--ever: this is the worst service I've ever experienced. It took me two days to even find a phone number for these idiots. Imagine, I wanted to PAY a bill. I'm on hold right now! the minute they answer I am cancelling my service. I don't care who I have to use, I don't care if I don't have phone service at home but I'm definitely getting rid of these idiots
GetHuman: Let's quantify your experience contacting Verizon. On a scale of 1 to 5, how easy is it go get help on a Verizon problem?
~no more verizon--ever: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~no more verizon--ever: I'd give them a five out of five on communication.
GetHuman: And what about Verizon's ability to quickly and effectively address your problem?
~no more verizon--ever: For that I would say four out of five.
GetHuman: And finally- any advice for other Verizon customers?
~no more verizon--ever: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~no more verizon--ever taken from his Verizon customer service problem that occurred on November 12th, 2017.